Returns and Shipping

 RETURNS:

ALL RETURNS MUST BE UNWORN, UNWASHED, AND SMELL FREE WITH ALL TAGS ATTACHED.  

WE MUST RECEIVE YOUR UNWANTED MERCHANDISE WITHIN 14 DAYS OF YOUR ORDER DATE IF YOU MADE YOUR PURCHASE IN STORE OR DATE YOU RECEIVED YOUR ORDER IF YOU MADE YOUR PURCHASE ONLINE FOR EXCHANGE OR STORE CREDIT. PLEASE NOTE, WE DO NOT PROVIDE REFUNDS. SALE ITEMS, ACCESSORIES, HOME GOODS, INTIMATES AND SWIM ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED. RETURNS OR EXCHANGES AFTER 14 DAYS WILL NOT BE ACCEPTED. PLEASE NOTE: THE ORIGINAL SHIPPING CHARGE IS NON-REFUNDABLE AND WE WILL SEND YOU A RETURN LABEL TO SHIP BACK YOUR UNWANTED ITEMS VIA EMAIL. 

IF SOMETHING DIDN'T WORK OUT, PLEASE EMAIL US AT WILDCACTUSCOMPANY@GMAIL.COM WITH YOUR ORDER NUMBER AND REASON FOR EXCHANGE AND WE WILL RESPOND AS SOON AS POSSIBLE. 

ALL RETURNS MUST BE SHIPPED BACK TO: 

WILD CACTUS BOUTIQUE

3638 SE DIVISION ST

PORTLAND, OR 97202

UPON ARRIVAL AND INSPECTION OF RETURNED ITEM,  YOUR STORE CREDIT OR EXCHANGE WILL BE PROCESSED WITHIN 3-5 DAYS, AN EMAIL NOTIFICATION WILL BE SENT TO YOU.

NON-RETURNABLE ITEMS: THE FOLLOWING ITEMS ARE NON-RETURNABLE. 

ALL JEWELRY (UNLESS ARRIVED DAMAGED DURING SHIPMENT, PHOTO EVIDENCE MUST BE PROVIDED)

ALL SWIMWEAR

ALL INTIMATES

ALL HOME ITEMS - INCLUDES CANDLES, CERAMICS, TOWELS

ALL ACCESSORIES - INCLUDES BEANIES, BAGS, SOCKS, HAIR CLIPS

ALL SALE ITEMS - INCLUDES ITEMS BOUGHT IN OUR SEASONAL, STORY OR FLASH SALES

SHIPPING:

USA: $8 FLAT RATE 

INTERNATIONAL: $36 

PROCESSING TIME: 3-5 DAYS

IF YOU HAVE ANY ADDITIONAL QUESTIONS, PLEASE FEEL FREE TO EMAIL US AT WILDCACTUSCOMPANY@GMAIL.COM