Returns and Shipping

 RETURNS:

All returns must be unworn, unwashed, and smell free with all tags attached.

We must receive your unwanted merchandise within 14 days of your purchase date If you made your purchase in store. If you ordered online, your return must be within the 14 days you received your package.

EXCHANGES & STORE CREDIT:

Please note, we do not provide refunds. Sale items, accessories, home goods, intimates and swimwear are final sale and cannot be returned or exchanged. No exceptions.

Returns or exchanges after 14 days will not be accepted. The original shipping charge is non-refundable and we will send you a return label to ship back your unwanted items via email.

If something didn't work out, please email us at wildcactuscompany@gmail.com with your order number and reason for return and we will respond as soon as possible start your return. 

ALL RETURNS MUST BE SHIPPED BACK TO: 

WILD CACTUS BOUTIQUE

3638 SE DIVISION ST

PORTLAND, OR 97202

Upon arrival and inspection of returned items, your store credit or exchange will be processed within 3-5 days and an email notification will be sent to you.

NON-RETURNABLE ITEMS: 

The following items are non-returnable:

- All jewelry 

- All swimwear

- All intimates 

- All home items including candles, ceramics, towels

- All accessories including beanies, bags, socks, hair clips 

- All sale items which includes items bought during seasonal sales, story sales or flash sales

SHIPPING:

USA: $10 Flat Rate

Free shipping on orders $150+

International: $40

Processing time: 3-5 days

IN STORE PICK UP + DELIVERY

We offer free in store pick up, orders made during our open hours are normally ready same day or within 24 hours of when the order is placed. We also offer next day local delivery with our friends at HURRY in the Portland area. Delivery charges are calculated at check out.  

Have more questions? Please email wildcactuscompany@gmail.com and we will respond as soon as possible.